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Where do you dispatch orders from?
Where do you dispatch orders from?
Updated over a week ago

Multiple Locations for Efficient Delivery

At HeyShape, we understand that receiving your order as quickly as possible is important to you. To facilitate this, we dispatch orders from multiple warehouse locations:

  • United Kingdom

  • Germany

  • Asia

Why Multiple Locations?

Using a multi-warehouse strategy allows us to ensure speedy delivery. Even if one warehouse is out of stock, we can fulfill orders from another location. This approach helps us maintain our delivery speed worldwide.

No Additional Customs Fees

To make your shopping experience as straightforward as possible, we handle all customs fees and clearance beforehand. This means you won't need to pay any additional charges when receiving your order.

Typical Delivery Time

Generally, our delivery speed worldwide is around 7 days. However, please be aware that in some rare cases, delivery may take up to 15 days due to factors outside our control such as customs delays or high-demand periods.

Why the Wait?

We are committed to ensuring that you receive high-quality products, and we assure you that the wait will be worth it. Our multi-warehouse system allows us to get your orders to you as quickly as possible while maintaining our high standards of quality.


If you have any more queries or concerns about your order, feel free to reach out to us at [email protected]. We're here to assist you!

Thank you for choosing to shop with HeyShape. We're committed to providing you with the best experience possible.

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