Skip to main content

What Is Your Return Policy?

Updated this week

We want you to love your HEYSHAPE purchase. If you’re not completely satisfied, you may request a return within 14 days of receiving your order.

To be eligible for a return:

  • Items must be unworn, unwashed, and in their original condition.

  • All tags, hygiene liners, and packaging must be intact.

  • For hygiene reasons, certain intimate items may not be returnable once tried on.

Refunds are issued to your original payment method once we’ve received and inspected the returned items. Shipping fees are non-refundable

Did this answer your question?