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I received only 1 bodysuit during your BOGO Sale?
I received only 1 bodysuit during your BOGO Sale?
Updated over a week ago

Understanding the BOGO Sale

Our Buy One, Get One (BOGO) sale is a great way to get more value for your purchase. However, it's important to understand how to properly benefit from the sale. You must add both items to your shopping cart to take advantage of the BOGO offer.
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Why Did I Receive Only One Item?

If you received only one bodysuit, it's likely because only one item was added to your order. Our automated fulfillment system recognizes BOGO sales based on the items present in the shopping cart at the time of purchase. If only one item is in the cart, only one item will be shipped.
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Can I Receive the Second (Free) Item Later?

Unfortunately, we cannot send the second (free) item separately if it was not included in the original order. Our BOGO offer is applicable only when both items are added to the cart at the time of purchase.
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What Can I Do Now?

  1. Future Purchase: Keep an eye on our future BOGO sales and remember to add both items to your cart.

  2. Read the Terms: Always make sure to read the terms and conditions of our sales promotions to avoid misunderstandings.

Tips for Next Time

  1. Check Your Cart: Before checking out, ensure that you have added both items to your shopping cart.

  2. Review the Terms: Each BOGO sale will have specific terms and conditions. Make sure to review them.

  3. Act Fast: Our BOGO sales often happen during special promotions and may be time-sensitive. Ensure you take full advantage while the offer lasts.

Questions?

If you have further queries about our BOGO sale or any other issue, please contact our customer support team. We are more than happy to assist you.


Thank you for shopping with us. We hope this clarifies our BOGO sale policy and ensures a smoother shopping experience for you next time.

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