Most HEYSHAPE orders are delivered without requiring a signature, meaning the carrier can leave your package in a safe location at your address.
However, there are situations where a signature may be required:
High-value orders – For security reasons, we may request a signature to ensure your order is delivered to you directly.
Specific delivery locations – Certain addresses (such as apartment buildings or areas with higher theft risk) may require a signature as part of the carrier’s policy.
Express or courier services – Some expedited shipping methods automatically require a signature upon delivery.
If your delivery requires a signature and no one is home, the carrier will usually leave a notice with instructions on how to reschedule or pick up your package from their local office.